Please read our FAQs and our general shipping instructions and information here. The following shipping information specifically pertains to Executive Wood Products. 

Please read the product description for estimated production lead times and to see what type of shipping your product will be classified under. Depending on your product size and weight, it will either be shipped by Fedex/UPS ground or by freight truck (LTL). General instructions are on our shipping page linked above.

If by freight, you will be contacted once your product is ready to ship and a delivery date/time will be scheduled. Once shipped, LTL shipments can take up to 7-10 business days due to the extra logistics involved in the transportation process of large/heavy items.

If by FedEx/UPS ground, once your product is shipped, you can expect to receive it within the time frame shown on the map below.

For our general Return & Exchange policies and shipping instructions please read here. The following Returns information specifically pertains to Executive Wood Products.

There is a 20% restocking fee for Executive Wood Products returned in brand new condition. Custom items are non-cancelable and non-returnable once put into production. Due to the differences between computer monitor settings, the picture may not perfectly reflect the actual shade/color of the item. We guarantee the product style will be the same as shown in the pictures.

Executive Wood Products stands by its products with a Lifetime Warranty.

All Executive Wood Products' lecterns and podiums carry a Lifetime Limited Warranty to be free of manufacturing defects in materials and workmanship. Component parts not manufactured by Executive Wood Products, such as amplifiers, sound components, electronic lifts, ballistic resistant materials, etc. are warranted by their respective manufacturers. At our sole discretion we will have the product returned to our facility for inspection and repair. This warranty does not apply to: 1. Damage due to negligence, accident or abuse, 2. Normal wear and tear, 3. Damages due to exposure of water and/or high or low humidity, 4. Any product that is altered or modified without our permission.

Damages caused during shipment should follow the "Shipping Damage or Loss Policy" attached to your package.

Due to the differences between computer monitor settings, the product pictures may not perfectly reflect the actual shade/color of the item. We edit and format images to help you understand the products(s) you will receive. We guarantee the product style will be the same as shown in the pictures.

We compare our prices to our competitors’ prices on a regular basis to make sure we’re giving you the best price available online. But just in case we’ve overlooked something, here’s our promise to you: If you find the same product available for a better price on another web site, let us know and we will see if we can match their price. If we can't, then we will recommend you purchase from them instead.

Lowest Price Guarantee Terms & Conditions

Competitor’s product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer’s warranty, model number, contain the same components, and must be brand new (not refurbished). Competitor’s product must be in stock. We reserve the right to verify another online company’s product availability and price before issuing a price match. We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee). The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition). The Lowest Price Guarantee applies to the total cost to purchase and deliver the item, including shipping, processing, handling, taxes, and other applicable fees. The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at “brick-and-mortar” stores. We reserve the right to refuse an order on which we would incur a loss. 

To receive a price match use the contact us to send us the following details:

• Your full name
• Your e-mail address
• Your phone number
• Name of the product you would like to purchase
• Competitor’s price (including shipping, processing, taxes, and all other fees)
• Web site address (URL) of the competitor’s product offering