For our general Return & Exchange policies and shipping instructions please read here. The following Returns information specifically pertains to Executive Wood Products.
There is a 20% restocking fee for Executive Wood Products returned in brand new condition. Custom items are non-cancelable and non-returnable once put into production. Due to the differences between computer monitor settings, the picture may not perfectly reflect the actual shade/color of the item. We guarantee the product style will be the same as shown in the pictures.
Executive Wood Products stands by its products with a Lifetime Warranty.
All Executive Wood Products' lecterns and podiums carry a Lifetime Limited Warranty to be free of manufacturing defects in materials and workmanship. Component parts not manufactured by Executive Wood Products, such as amplifiers, sound components, electronic lifts, ballistic resistant materials, etc. are warranted by their respective manufacturers. At our sole discretion we will have the product returned to our facility for inspection and repair. This warranty does not apply to: 1. Damage due to negligence, accident or abuse, 2. Normal wear and tear, 3. Damages due to exposure of water and/or high or low humidity, 4. Any product that is altered or modified without our permission.
Damages caused during shipment should follow the "Shipping Damage or Loss Policy" attached to your package.
Due to the differences between computer monitor settings, the product pictures may not perfectly reflect the actual shade/color of the item. We edit and format images to help you understand the products(s) you will receive. We guarantee the product style will be the same as shown in the pictures.