Datum Shipping
Please inspect for any damages before accepting the delivery and signing for the delivery.
Datum takes the utmost care when packaging our product to prevent shipping damage. All packaging is in accordance with carrier requirements. It is the receiver’s responsibility to note on the freight carrier’s delivery receipt any damage incurred while in transit. All damage and shortage claims must be submitted by you to the carrier and a copy sent to Podiumstop/Datum. Replacement requests for these deliveries reported after 48 hours will be sent out with a charge to you, plus freight cost.
Concealed damage must be reported to the freight carrier and Podiumstop within 48 hours from receipt of shipment. If concealed damage is reported in less than 48 hours, Datum will absorb one-half of the NET product price, the balance of the prices for replacement product will be billed to you under the original purchase number. All concealed damage claims reported after the 48-hour time limit become the responsibility of the receiver.
After the estimated production lead time shown on the product page, your product will ship from Pennsylvania. Here is an estimated delivery shipping time frame for the product once it ships.
During free shipping promotions, parcel sized products ship free to your location (UPS/Fedex). Freight sized products (LTL) can ship dock to dock free; but extra delivery accessories like a liftgate included on the delivery truck are extra as these costs are charged to us by the freight delivery carriers.
